Frequently Asked Questions
Everything you need to know about shopping at Pejayz.
What kind of warranty comes with my electronics?
All products purchased from Pejayz come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for tech gadgets?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery within the continental US.
What is your return policy for opened items?
We offer a 30-day return policy. If the item has been opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Do you offer technical support for setup?
Yes, our dedicated support team is available via live chat and email to assist you with the initial configuration and troubleshooting of any device bought on our store.
Are the products on Pejayz brand new or refurbished?
We primarily sell brand new, factory-sealed electronics. Any refurbished items are clearly labeled in the product title and description and undergo a rigorous 20-point quality check.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.