Returns & Exchanges
At Pejayz, we stand by the quality of our electronics and offer a 30-day return window for items in their original packaging. We aim to ensure your complete satisfaction with every gadget and component you purchase from our store.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the electronic items you wish to return.
- 2.Prepare the Package
Securely pack the device in its original box, including all manuals, cables, and accessories to ensure a full refund eligibility.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our technicians inspect the hardware for functionality and condition, your refund will be processed to your original payment method within 5-7 business days.